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Quality Process Systems and Controls

ORDER AND WORKFLOW

Fox Floors has implemented systems and controls that allow for strategic, efficient management of all customer service, preparation, and installation processes. Efficiency at Fox Floors targets quality, costs, and on-time installation. Strategic quality management keeps Fox Floors number one in the market place offering our customers competitive pricing with top-notch quality.

Once a flooring type is chosen and accurate measurements are taken by one of our technicians, we check to make sure all of the products and materials are readily available. In the case of a tile shower, for example, all measurements for the design are verified to ensure the proper amount of each material to be used is correct. An estimate is drawn up and presented to you so that you will know your final cost. Once you have approved the designs and cost, a deposit is made for the material. The orders are placed with our suppliers and confirmations of the ship dates are received. At that point we can schedule a start date.
 
A customer service representative will contact you or your contractor to be sure all are ready to start the project. Daily inspections are performed to ensure the quality of the work completed that day is top-notch and that the job site is kept clean and safe. At the completion of the job a final inspection will be done by you or your contractor and our lead installer on the job.


Service Areas

Although we are based in Mooresville North Carolina, our sales and services reach North Carolina statewide, and due to our reputation, we have also found ourselves serving South Carolina, Virginia, West Virginia and Ohio. To date, our service areas have included Charlotte NC, Lake Norman NC, Mooresville NC, Statesville NC, Concord NC, Davidson NC, Huntersville NC, Kannapolis NC, Mecklenburg County NC, Rowan County NC, Catawba County NC, Lincoln County NC, Gaston County NC, Union County NC, Cabarrus County NC, York County SC,Winston Salem NC, Wilkesboro NC, North Wilksboro NC, Blowing Rock NC, Boone NC, Banner NC, Elk NC, Linville NC, West Jefferson NC, Jefferson NC, Lenoir NC, Hickory NC, Morganton NC, Asheville NC, Mount Airy NC, High Point NC, and many others. If we can’t get to you, we will recommend another reputable company that can.

 

We also do Countertops!

Thinking of going one step further and adding new countertops?  Our Fox Tops All, LLC showroom is at the same location!

Visit the Fox Tops All, LLC Website

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 Fox Floors, LLC     Our Corporate Office is located at: 156-B Raceway Drive, Mooresville, NC 28117
Phone: 704-799-8001       Fax: 704-799-7009       E-Mail: FoxFloorsLLC@aol.com